Helvi Rossi is General Manager, Operations at LEAP Legal Software, Australia.

Helvi’s focus is to lead the technical and operational teams to deliver product support to LEAP clients across Australia. Helvi is responsible for continual improvement of processes, and is answerable for delivering services to address client feedback. She implements programs to empower her staff and deploys initiatives that complement the role of the executive team.

Helvi has over fifteen years of operational and process improvement experience in the Information Technology and Professional Services industries. She has gained valuable experience working for multinational corporations and has proven achievements in service delivery management. Prior to joining LEAP, Helvi managed senior leaders across Asia-Pacific with a combined team of 300 auditors, and most recently developed supply and service models to ensure a seamless delivery of information searches to the legal industry. Helvi applies her motto of “outcomes through technology” to her work at LEAP.

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